Read This! Please post all comments/questions/bug-reports concerning RuneScape2 in the dedicated RS2
area on our forums.
If you are not a member and cannot access our forum beta, then your question will almost certainly
be answered below - please do not send in queries to Customer Support concerning RuneScape 2.
Click a frequently asked question below to jump to the answer:

When will free-players get to play RS2?
Free players will get to play RS2 when the beta phase ends, and we launch the full version of RuneScape2. See below.

When will the beta end and be replaced with the full-launch of the game?
We don't yet have a date for the end of the beta. It depends on many bugs we find, and how many changes we have to make.
But it will *probably* be sometime early next year. (i.e Q1 2004)

Where are my items?! I want my items!
RS2 beta is being played with test accounts, not your real accounts. We don't want to risk a bug in RS2 messing up someones
real account, and so your test account is not linked to your real account in any way, and as such your quests and items have
not been included. Rest assured that when we do the full release of RS2 all your items will come back.

Do I have to do all the quests again?
No you don't have to do all the quests again if you don't want to. When the full version of RS2 is released your quest-status
and objects will be copied across from RS1. So if you prefer you can just wait for that.
However many of the quests in RS2 have been vastly improved. So if you like quests, the beta phase is the ideal
opportunity to try out the new improved versions without having to create a whole new character to do so.

What happens to the levels and objects I gain testing RS2?
Anything you gain or do on the RS2 beta worlds will be forgotten when the beta ends. Therefore if you are more interested
in gaining permanent levels we recommend you keep playing RS1 instead for now, and wait for the full launch.

I prefer RS1 - please don't shutdown RS1. It has character!
We're going to wait and see before making any decisions as major as shutting down RS1. If by the end of the RS2 beta there
are still lots of members who want to play the old version, then of course we will keep a copy running for them.
We'll run a poll to see how people feel when the beta is near it's end. Of course there's no point running a poll yet
because there are still many improvements/changes we need to make to RS2 first.

Why is my level in RS2 different? I seem to have gained/lost a couple of levels
This is merely because we have changed the formula which is used to determine your combat level to be more
accurate. The combat-level in RS1 was never a very good indication of how strong something really was (for instance
a level 100 player could easily beat a level 150 monster). This has now been fixed. It doesn't mean you are weaker/stronger -
it's just the result of a more accurate equation.

I hate RS2! I hate you all! I'm going to quit!
Please give us a chance to improve RS2 - it is a beta after all! If we thought that it would be perfect straight
away we wouldn't have even bothered with a beta phase. The whole point of running a beta is so we can get feedback
and improve the game before launching it for real. The best way to see what is popular and what isn't popular is
to let the players try it and see. That's the whole point of the beta!
Also nobody is making you play RS2 beta, the old RS1 is still running. If you don't enjoy playing RS2 whilst
it still a bit buggy, and is still being developed, then simply don't play it yet. You can still play RS1.

I love RS2! It's awesome!
Thank-you :)

I can't load RS2. It says 'server full', or 'page could not be displayed'
Our servers are a bit busy at the moment, we are working on increasing the capacity as soon as possible.
We have already improved things a great deal, and expect loading problems to be thing of the past shortly.

I can't login to RS2.
First of all check your firewall isn't blocking the connection. Runescape2 uses different servers to the old
game so you may need to adjust your firewall settings, or ask your network adminstrator to do so for you.
Apart from that please just bear in mind that we are still working on ironing out the bugs and stablising the
game and are doing everything we can to make it available to as many people as possible.

I found a bug. Where should I report it?
The best place to discuss RuneScape2 is on the official Jagex forums. This is where your comments are most
likely to be noticed by our dev team.

The RS2 game window is too big to fit on my screen!
Since the RuneScape2 game window is larger than before, we advise that users running at a resolution of 800x600 use
Internet Explorer's fullscreen option (press F11 or select 'View -> Full Screen') and then auto-hide the top navigation
bar by right clicking on it and selecting 'auto-hide'.

How do I talk in colour in RS2? How do I do the wavey effects I see people using?
Try some of the following examples:
red:hello
yellow:greetings froobs!
wave:wooooohooooo!
scroll:selling axe press 333 to buy
glow1:die evil spider of doom!
flash1:I'm being really annoying!
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