What is expected
from me in my role as a Player Moderator?
This role is taken on voluntarily and therefore we don't expect any
Player mods to go out 'hunting' for scammers - nor will we impose any
quotas for reporting or expect you to take time out from playing the
game. You should play the game as normal and report scammers when you
come across them.
What are the
player moderator forums used for?
The
player moderator forums are a great place to discuss player moderator
issues with other mods and Jagex mods, suggest ideas for features/tools
or other areas of moderating and to have fun. Anything discussed in the
forums are strictly *confidential*
I've seen a player
with an offensive name, what should I do?
You should report that user under offensive language and follow it up
with a pmod - support query.
It is also helpful to write in the game "user has an offensive name"
when sending in the report abuse form.
How do I suggest a
new Player Moderator?
You can submit suggestions for possible Player Moderators via the query
- pmod support.
How can I get in
contact with Jagex staff?
Please
use the pmod - support query system, located in the pmod centre. This
should only be used for contacting Jagex with Moderating related issues.
You should not use this section for game related questions such as
quest help, and complaints about updates.
I'm being harassed
by a player, what should I do?
As a Player Moderator you are bound to gain unwanted attention, however
this does not excuse continual harassment.
Report the harasser under verbal abuse and then add them to your ignore
list.
I'm being asked
questions about a new update, but I haven't done the new quest yet,
what should I do?
You are not required to help users with game related issues, instead we
recommend you direct them to the appropriate sections, such as Customer
Support or the Forums.
A player has come
up to me saying they have been hacked in the game, what should I do?
Again
there is nothing you can do in these circumstances. You should again
recommend them to the appropriate sections of our website.
Can I still Player
Kill as a Player Moderator?
Yes of course, although you should try to be as courteous as usual and
not use your crown to your advantage.
If I see a user
abusing a bug, what should I do?
You should report that user under Bug Abuse, with a possible bug report
as a follow up query.
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